Terms and Conditions

Introduction

Welcome to Opus 22. These Terms and Conditions govern your use of our website www.opus22.com.au and the purchase of our pearl jewellery. By accessing our site and placing an order, you agree to comply with these terms.

1. General Information

Company Name: Opus 22
Website: www.opus22.com.au
Products: High-quality pearl jewellery
Contact: For inquiries, please reach out via our Contact Us page.

2. Orders and Payment

All prices listed on www.opus22.com.au are in AUD and include applicable taxes.
We accept major credit cards, PayPal, and other secure payment methods.
Orders will be processed once payment is confirmed.

3. Shipping and Delivery

We offer domestic shipping.
Processing time is typically 2-5 business days.
Shipping times vary depending on the destination and chosen shipping method.
Customers will receive a tracking number upon shipment.

4. Returns and Exchanges

We accept returns within 14 days of delivery if the item remains unworn and in its original packaging.
Custom-made or personalized jewellery is non-refundable.
To initiate a return, please contact us at our Returns & Exchanges page.

5. Product Care

Opus 22 ensures the quality of all our pearl jewellery.
Proper care is required to maintain the longevity of your pearls. See our Pearl Care Guide for details.

6. Intellectual Property

All content, including images, designs, and text on www.opus22.com.au, is the property of Opus 22.
Unauthorized reproduction or distribution of our materials is strictly prohibited.

7. Privacy Policy

We are committed to protecting your privacy. Any personal information collected is used solely for order processing and customer service.
We do not share or sell your information to third parties.

8. Limitation of Liability

Opus 22 is not responsible for any indirect, incidental, or consequential damages arising from the use of our products.
We reserve the right to update these Terms and Conditions at any time.

9. Contact Information

If you have any questions about these Terms and Conditions, please contact us via our Contact Us page at www.opus22.com.au.